Published On: Sat, Aug 15th, 2020

Birmingham-based Help Lightning raises $8 million for the remote training and support tools

In a 4 years given Help Lightning initial began pitching a services out of a Birmingham, Ala. headquarters, a association has managed to pointer adult 100 business including some vast Fortune 500 companies like Cox Communications, Siemens, and Boston Scientific.

Now, with an additional $8 million in financing from Resolve Growth Partners, a association is anticipating to enhance a sales and selling efforts and continue to labour a product.

The record was primarily invented by Bart Guthrie, a neurosurgeon during a University of Alabama during Birmingham, who wanted a approach to urge telepresence technologies so he could support with remote surgeries.

What Guthrie grown was a record that could combine video streams to that experts could remotely monitor, manage, and support in all from use repairs to surgery.

“Think of it as a video call on steroids,” says Gary York, a company’s arch executive officer. A sequence entrepreneur, York was brought on house by Guthrie to assistance commercialize a record 4 years ago.

The record works on any android or iOS device and is accessed by a mobile browser. The association now boasts over 100 business including Cox, Canon, Unisys, and Boston Scientific. And a use has soared given a appearance of a pandemic, according to York.

“We saw call volume quadruple,” he said.

For instance, Cox Communications uses a record to yield practical difficulty sharpened to reinstate in-home use visits for customers. At Siemens, use technicians who repair medical imaging and lab evidence apparatus can use a Help Lightning to couple adult with experts to troubleshoot fixes in genuine time. York would not criticism on pricing, though pronounced that a association provides tradition quotes formed on usage.

“After evaluating a practical imagination program marketplace for over a year, a industry is transparent that Help Lightning has built a rarely differentiated resolution that is valued by a customers” pronounced Jit Sinha, co-founder and Managing Director from Resolve, in a matter progressing this week. “Help Lightning has a extensive event to energy a success of this fast rising market. We’re anxious to be partnering with Gary York and his gifted team.”

 

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