Published On: Thu, Feb 18th, 2016

Apple Apologizes And Updates iOS To Restore iPhones Disabled By Error 53

Earlier this month, a Guardian news flagged a extraordinary ‘Error 53’ summary that was disabling iPhones. The blunder was caused by unaccepted correct shops replacing a connector that ran between a Touch ID sensor in an iPhone’s home symbol — customarily in a routine of replacing inadequate home symbol assemblies.

Today, Apple is arising an updated chronicle of iOS 9.2.1 for users that refurbish their iPhones around iTunes only. This refurbish will revive phones ‘bricked’ or infirm by Error 53 and will forestall destiny iPhones that have had their home symbol (or a cable) transposed by third-party correct centers from being disabled. Note that this is a patched chronicle of iOS 9.2.1, formerly issued, not a mint chronicle of iOS.

Update: A new support request on Apple’s site has been expelled that sum a causes and correct methods for Error 53.

The refurbish is not for users who refurbish their iPhones over a atmosphere (OTA) around iCloud. If we refurbish your phone that way, we should never have encountered Error 53 in a initial place. If, however, we refurbish around iTunes or your phone is bricked, we should be means to block it into iTunes to get a refurbish today, restoring your phone’s functionality.

Apple expelled a following matter to TechCrunch.

Some customers’ inclination are display ‘Connect to iTunes’ after attempting an iOS refurbish or a revive from iTunes on a Mac or PC. This reports as an Error 53 in iTunes and appears when a device fails a confidence test. This exam was designed to check either Touch ID works scrupulously before a device leaves a factory.

Today, Apple expelled a program refurbish that allows business who have encountered this blunder summary to successfully revive their device regulating iTunes on a Mac or PC.

We apologize for any inconvenience, this was designed to be a bureau exam and was not dictated to impact customers. Customers who paid for an out-of-warranty deputy of their device formed on this emanate should hit AppleCare about a reimbursement.

Apple is now confronting a category movement lawsuit over a Error 53 matter. The discerning correct could help to lessen some of a suit’s claims.

Note, that a refurbish will NOT re-enable Touch ID. As we wrote when we lonesome this emanate previously, this is a right thing to do.

“…your fingerprints are stored on a secure enclave. The secure enclave is a coprocessor that utilizes a secure foot routine to make certain that it’s uncompromised. It has a tip singular ID not permitted by a rest of a phone or Apple — it’s like a private key. The phone generates fleeting keys (think open keys) to speak with a Secure Enclave. They usually work with a singular ID to encrypt and decrypt a information on a coprocessor.”

Allowing a third-party Touch ID sensor to duty scrupulously but an central Apple correct core both verifying that it is legitimate and recalibrating a wire to work with your iPhone’s Secure Enclave is a outrageous confidence risk. A antagonistic correct emporium or depraved partial could concede unapproved entrance to your phone or a data. Apple is positively right to invalidate TouchID — it was also wrong for it to invalidate your whole iPhone for removing your home symbol transposed on a cheap.

If we wish to keep Touch ID functionality, we can get your home symbol transposed by Apple. If cost is a regard (and we don’t mind losing Touch ID) we can still get it finished elsewhere but fear of bricking your phone.

Article updated to embody discuss of category movement lawsuit.

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