Published On: Sat, Nov 11th, 2017

Amazon’s Echo Spot competence not arrive by Christmas [Updated]

A series of business who pre-ordered Amazon’s new Echo Spot intelligent alarm time are now being told a product’s boat date has been pushed back. Emails sent to business surprise them that “unfortunately, a recover date for a object listed next has changed,” and afterwards provides a new smoothness guess formed on that revised date. [SEE UPDATE BELOW]

However, a central website for a Echo Spot still says a device will be expelled on Dec 19, 2017, as was creatively promised.

The revised boat times seem to change by customer, from what we’ve heard. Some have told us they’re now being betrothed a Dec 22, 2017 estimated arrival. But others told us their new attainment date is Dec 25.

e.g. This Twitter user posted a screenshot of their Amazon email, seeking if a product had been delayed:

In a email examples we’ve seen as well, Amazon is revelation business that a recover date for a Echo Spot “has changed,” regulating a same denunciation as seen above.

In addition, Amazon’s patron support Twitter criticism is also now advising business who ask if a Echo Spot will arrive by Christmas Eve (December 24, 2017) that “the many accurate smoothness guess will be displayed to we during checkout” instead of simply responding, “yes.”

When a patron lamented that they’re being shown a boat date of Dec 25, a Twitter repute suggested they pre-order on Amazon and during a internal retailer, as a precaution.

That does not sound promising.

It’s misleading how many Echo Spot pre-orders there were to start with, as that’s information Amazon doesn’t share. Nor is it transparent if a attainment dates have been pushed behind for all, or only some apportionment of a pre-order patron base.

The Echo Spot is one of Amazon’s some-more engaging new Echo devices, given a multiple of a shade for video job and a smaller form factor, as compared with a incomparable Echo Show. Its affordable cost indicate of $130 also done it earnest as a holiday gift.

Oddly, when we attempted to place an pre-order for a Echo Spot ourselves today, a sequence would not go by during all. Whether combined to a transport or systematic around 1-Click, we were shown an blunder page instead of an sequence confirmation.

Amazon has not responded to requests for criticism about a matter.


UPDATE, 11/10/17, 6:46 PM ET: Amazon has responded. The association claims a emails are in blunder though declined to yield some-more sum as to how or because they were sent. 

The matter is below:

“The emails sent to business claiming Echo Spot would be delivered on Dec 25 or after are inaccurate. We can endorse all business who have systematic an Echo Spot to date will accept their sequence no after than Dec 22, before Christmas. We apologize for a inconvenience.”

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